Please stop by the desk, call or e-mail the building manager.  One of our assistants will be happy to help you out with any questions not covered in this FAQ.

Each apartment has an assigned mailbox near the entrance of the building.

The mail carrier and other delivery companies will leave your package at the front desk, and there will be a slip in your box letting you know that the package is there.  You simply sign for the package and take it with you on your way up to your apartment.  A bellman’s cart is available for your convenience.

Once you have a date for your delivery, simply stop by the desk and fill out an elevator reservation form.  You must be present to receive the delivery.

Your rent is due on the first of the month, however you have a grace period of five days in which to pay.  You may leave your rent check in the slot marked rent checks on the manager’s office door.  Please make sure you leave it by the fifth in order to avoid penalties.

Each month you will receive a slip before the first indicating your balance due.  The slips are placed in your box at the front desk.  Please make sure you check your box daily in case you receive other communications from us.

You may sign out the bellman’s cart.

As a matter of fact we do.  The desk will provide you with a bag for your personal use, and instructions on how to label your bag, how to pay for the service and how fast your cleaning will be returned.  If you have more questions, the owner of the dry cleaning business will be more than happy to answer them for you.

Each apartment will receive one parking sticker, upon providing proper registration information, for their car.  Your sticker will indicate if your parking is reserved or not.  There may be a waiting list for reserved parking if one does not come with your apartment.  You may be able to rent an additional open-area space as well, just check with the desk.  We try to accommodate everyone, however there may be a time when the parking lot is completely full.  You may then park on the street, or if it is between midnight and 7:00 am you may park in the visitors lot.  Please do register your car and plan to move it first thing in the morning though.

The entrance of your building is equipped with an entry system which, when programmed with your information, will allow your guests to look up your name, and call you.  You may let them in by pressing 9 on your phone.  This will release the lock on the entry door allowing them to open the door.

We have a visitor parking lot in the front of the building.  Your guests may park there, and as they come in the building (after you let them in) they must sign the parking log book so that we know about each car in the visitors lot.

Each spring you will be given an application for pool passes.  Once completed, give it to the desk (don’t place it in the check box as that box gets emptied and delivered right to the main office).  Once the information on the application is verified, pool passes will be made available and you will be advised when you can stop by and pick them up.

Please contact the desk and let them know what the problem is.  They will know whether they need to call someone right away, or if the problem can be handled in turn by the engineer.